Get a store profile

Try in Playground

Read a store's public summary: name, logo, rating, sold and on-sale counts, followers, videos, service sub-scores, identity label and description.

GET/v1/tiktok/shop/infox-api-key

Headers

Get your API key

x-api-keystringrequiredheader

Your ScrapeAtlas customer key. Create one on /account/ and set SCRAPEATLAS_API_KEY.

Query parameters

seller_idstringquery

Store (seller) ID; provide either seller_id or url.

Example7400000000000000001

urlstringquery

Public store URL in any form the store products endpoint accepts.

max 2048 chars

regionenumdefault: "US"query

Storefront region, US (default).

one of: US · default: "US"

Response fields

requestIdstring

Request correlation UUID.

Upstream calls made (storefront JSON API calls including re-requested refusals, and document reads when a fallback was needed; transient retries included), decoded bytes delivered to the parser and elapsed milliseconds.

accounting.upstreamRequestsinteger

Always included.

≥ 0

accounting.responseBytesinteger

Always included.

≥ 0

accounting.durationMsinteger

Always included.

≥ 0

successboolean

True when usable public data is returned; inspect status and coverage for omissions.

statusenum

success, partial, failed or challenged. HTTP 200 can be partial.

one of: success, partial

sourceUrlstring

Canonical public storefront URL the response describes.

absolute HTTPS URL

fetchedAtstring

UTC retrieval timestamp.

Complete means every supported field was read; warnings name each cap or fallback.

coverage.sourceenum

Always included.

one of: public_page, public_api

coverage.completeboolean

Always included.

coverage.warningsJSON[]

Always included.

The storefront's shop summary exactly as published: seller_id, sold_count, on_sell_product_count, review_count, global_seller_id, global_sold_count, followers_count and video_count (decimal strings), enable_follow, shop_name, shop_logo, shop_rating (string), shop_link, background, formatted counts (format_sold_count, format_followers_count, format_video_count, format_global_sold_count, display_on_sell_product_count), region, store_sub_score (type 1 positive feedback, 2 ships in 48h, 3 replies in 24h; score, score_percentage string), worst_rating, best_rating, creator_name, shop_identity_label (label_type and text, e.g. OFFICIAL SHOP), shop_slogan and desc (null when absent).

shopInfo.seller_idstring

Always included.

shopInfo.sold_countinteger

Always included.

≥ 0

shopInfo.on_sell_product_countinteger

Always included.

≥ 0

shopInfo.review_countinteger

Always included.

≥ 0

shopInfo.global_seller_idstring

Always included.

shopInfo.global_sold_countstring

Always included.

shopInfo.followers_countstring

Always included.

shopInfo.video_countstring

Always included.

shopInfo.enable_followboolean

Always included.

shopInfo.shop_namestring

Always included.

shopInfo.shop_logo.heightinteger

Always included.

≥ 0

shopInfo.shop_logo.widthinteger

Always included.

≥ 0

shopInfo.shop_logo.uristring

Always included.

shopInfo.shop_logo.url_liststring[]

Always included.

shopInfo.shop_ratingstring

Always included.

shopInfo.shop_linkstring

Always included.

absolute HTTPS URL

Always included.

shopInfo.background.is_defaultboolean

Always included.

shopInfo.background.image.heightinteger

Always included.

≥ 0

shopInfo.background.image.widthinteger

Always included.

≥ 0

shopInfo.background.image.uristring

Always included.

shopInfo.background.image.url_liststring[]

Always included.

shopInfo.background.shop_background_typeinteger

Always included.

shopInfo.format_sold_countstring

Always included.

shopInfo.regionstring

Always included.

shopInfo.display_on_sell_product_countstring

Always included.

shopInfo.format_global_sold_countstring

Always included.

shopInfo.format_followers_countstring

Always included.

shopInfo.format_video_countstring

Always included.

shopInfo.store_sub_score.scorenumber

Always included.

shopInfo.store_sub_score.typeinteger

Always included.

shopInfo.store_sub_score.score_percentagestring

Always included.

shopInfo.store_sub_score.high_light_tagintegeroptional

Optional.

shopInfo.store_sub_score.platform_rate_typeintegeroptional

Optional.

shopInfo.worst_ratingstringnullable

Always included.

shopInfo.best_ratingstringnullable

Always included.

shopInfo.creator_namestringnullable

Always included.

shopInfo.shop_identity_label.label_typeinteger

Always included.

shopInfo.shop_identity_label.identity_label_textstring

Always included.

shopInfo.shop_sloganstringnullable

Always included.

shopInfo.descstringnullable

Always included.

HTTP 200 returns the success variant. Check status: partial means usable data with warnings, and failed or challenged requests carry a failure object described in Errors & responses.

Error codes

HTTP	failure.code	Meaning
400	`invalid_request`	Missing, duplicate, ambiguous or unsupported parameters, unsupported URL forms, regions, sorts or cursors.
401	`unauthorized`	Invalid API key.
404	`not_found`	Unknown or removed product, or a store the storefront does not serve.
429	`upstream_rate_limited`	TikTok Shop rate limited the request.
502	`upstream_challenged`	TikTok Shop answered its Security Check page, an HTTP 401/403, or kept refusing the call after its re-requests (status challenged).
502	`unsafe_redirect`	TikTok Shop redirected outside the requested product or store (for example to a regional storefront or the login page).
502	`unsupported_page`	Layout, identity or JSON-envelope checks failed, or an unexpected document type was served.
502	`response_too_large`	The upstream response exceeded 4 MiB.
502	`payload_too_complex`	The upstream JSON exceeded parsing limits.
502	`request_limit`	The upstream call budget was exhausted.
502	`upstream_error`	Network failure, an unexpected upstream status after one retry, or an unexpected feed code.
503	`busy`	All retrieval slots are occupied.
504	`timeout`	The 40-second deadline elapsed.

Code example

curl "https://api.scrapeatlas.com/v1/tiktok/shop/info?seller_id=7400000000000000001" \
  -H "x-api-key: YOUR_API_KEY"

const response = await fetch(
  "https://api.scrapeatlas.com/v1/tiktok/shop/info?seller_id=7400000000000000001",
  {
    headers: {
      "x-api-key": "YOUR_API_KEY"
    }
  }
);

const data = await response.json();
console.log(data.status, data);

type Result = {
  status: "success" | "partial" | "failed" | "challenged";
  requestId: string;
  [field: string]: unknown;
};

const response = await fetch(
  "https://api.scrapeatlas.com/v1/tiktok/shop/info?seller_id=7400000000000000001",
  {
    headers: {
      "x-api-key": process.env.SCRAPEATLAS_API_KEY!
    }
  }
);

const data = (await response.json()) as Result;
if (data.status === "failed" || data.status === "challenged") {
  throw new Error(`TikTok Shop request failed: ${data.requestId}`);
}
console.log(data);

import requests

response = requests.get(
    "https://api.scrapeatlas.com/v1/tiktok/shop/info",
    headers={"x-api-key": "YOUR_API_KEY"},
    params={
        "seller_id": "7400000000000000001"
    },
    timeout=60,
)
data = response.json()
print(data["status"], data)

package main

import (
	"encoding/json"
	"fmt"
	"net/http"
)

func main() {
	req, _ := http.NewRequest("GET", "https://api.scrapeatlas.com/v1/tiktok/shop/info?seller_id=7400000000000000001", nil)
	req.Header.Set("x-api-key", "YOUR_API_KEY")
	resp, err := http.DefaultClient.Do(req)
	if err != nil {
		panic(err)
	}
	defer resp.Body.Close()

	var data map[string]interface{}
	json.NewDecoder(resp.Body).Decode(&data)
	fmt.Println(data["status"], data)
}

import java.net.URI;
import java.net.http.HttpClient;
import java.net.http.HttpRequest;
import java.net.http.HttpResponse;

public class Main {
    public static void main(String[] args) throws Exception {
        var client = HttpClient.newHttpClient();
        var request = HttpRequest.newBuilder()
            .uri(URI.create("https://api.scrapeatlas.com/v1/tiktok/shop/info?seller_id=7400000000000000001"))
            .GET()
            .header("x-api-key", "YOUR_API_KEY")
            .build();
        var response = client.send(request, HttpResponse.BodyHandlers.ofString());
        System.out.println(response.body());
    }
}

Use your sa_live_… customer key at https://api.scrapeatlas.com.

Responses

Successful result. Synthetic example validated against the runtime contract.

{
  "success": true,
  "shopInfo": {
    "seller_id": "7400000000000000001",
    "sold_count": 5734372,
    "on_sell_product_count": 52,
    "review_count": 407412,
    "global_seller_id": "7400000000000000001",
    "global_sold_count": "5734372",
    "followers_count": "598442",
    "video_count": "4705",
    "enable_follow": true,
    "shop_name": "Example Wellness",
    "shop_logo": {
      "height": 300,
      "width": 300,
      "uri": "tos-example-i-000/logo-1",
      "url_list": [
        "https://p16.static.example.test/tos-example-i-000/logo-1~tplv-crop-webp:300:300.webp?dr=1",
        "https://p19.static.example.test/tos-example-i-000/logo-1~tplv-crop-webp:300:300.webp?dr=1"
      ]
    },
    "shop_rating": "4.6",
    "shop_link": "https://shop.tiktok.com/us/store/example-wellness/7400000000000000001",
    "background": {
      "is_default": false,
      "image": {
        "height": 1200,
        "width": 1200,
        "uri": "tos-example-i-000/bg-1",
        "url_list": [
          "https://p16.static.example.test/tos-example-i-000/bg-1~tplv-crop-webp:1200:1200.webp?dr=1",
          "https://p19.static.example.test/tos-example-i-000/bg-1~tplv-crop-webp:1200:1200.webp?dr=1"
        ]
      },
      "shop_background_type": 0
    },
    "format_sold_count": "5.7M",
    "region": "US",
    "display_on_sell_product_count": "52",
    "format_global_sold_count": "5.7M",
    "format_followers_count": "598.4K+",
    "format_video_count": "4705",
    "store_sub_score": [
      {
        "score": 0.9898,
        "type": 1,
        "score_percentage": "99",
        "high_light_tag": 1,
        "platform_rate_type": 0
      },
      {
        "score": 0.9745,
        "type": 2,
        "score_percentage": "97",
        "high_light_tag": 1,
        "platform_rate_type": 1
      },
      {
        "score": 0.8378,
        "type": 3,
        "score_percentage": "84",
        "platform_rate_type": 0
      }
    ],
    "worst_rating": "0",
    "best_rating": "5",
    "creator_name": "Example® Wellness",
    "shop_identity_label": {
      "label_type": 2,
      "identity_label_text": "OFFICIAL SHOP"
    },
    "shop_slogan": null,
    "desc": "Shop Example Wellness on TikTok Shop! 5.7M sold, 598.4K+ followers."
  },
  "status": "success",
  "requestId": "11111111-1111-4111-8111-111111111111",
  "sourceUrl": "https://shop.tiktok.com/us/store/example-wellness/7400000000000000001",
  "fetchedAt": "2026-09-12T12:00:00.000Z",
  "coverage": {
    "source": "public_api",
    "complete": true,
    "warnings": []
  },
  "accounting": {
    "upstreamRequests": 1,
    "responseBytes": 2490,
    "durationMs": 1400
  }
}

Missing, duplicate, ambiguous or unsupported parameters, unsupported URL forms, regions, sorts or cursors.

{
  "requestId": "9d2f1c0a-6b1e-4c7d-9a8e-2f3b4c5d6e7f",
  "accounting": {
    "upstreamRequests": 0,
    "responseBytes": 0,
    "durationMs": 0
  },
  "success": false,
  "status": "failed",
  "failure": {
    "code": "invalid_request",
    "message": "Invalid request: missing, duplicate, unsupported or malformed parameters."
  }
}