Get a TikTok Shop product's reviews

Try in Playground

Read the reviews block embedded in a public product page: the embedded reviews, the total, whether more exist and the rating histogram.

GET/v1/tiktok/shop/product/reviewsx-api-key

Headers

Get your API key

x-api-keystringrequiredheader

Your ScrapeAtlas customer key. Create one on /account/ and set SCRAPEATLAS_API_KEY.

Query parameters

product_idstringquery

TikTok Shop product ID; provide either product_id or url.

Example1729000000000000001

urlstringquery

Public product URL (same forms as the product endpoint).

max 2048 chars

regionenumdefault: "US"query

Storefront region, US (default).

one of: US · default: "US"

Response fields

requestIdstring

Request correlation UUID.

Upstream calls made (document reads and JSON feed calls, retries included), decoded bytes delivered to the parser and elapsed milliseconds.

accounting.upstreamRequestsinteger

Always included.

≥ 0

accounting.responseBytesinteger

Always included.

≥ 0

accounting.durationMsinteger

Always included.

≥ 0

successboolean

True when usable public data is returned; inspect status and coverage for omissions.

statusenum

success, partial, failed or challenged. HTTP 200 can be partial.

one of: success, partial

sourceUrlstring

Canonical public storefront URL the response describes.

absolute HTTPS URL

fetchedAtstring

UTC retrieval timestamp.

Complete means every supported field was read; warnings name each cap or fallback.

coverage.sourceenum

Always included.

one of: public_page, public_api

coverage.completeboolean

Always included.

coverage.warningsenum[]

Always included.

product_idstring

TikTok Shop product ID; provide either product_id or url.

Always included.

up to 10 items

product_reviews.review_idstring

Always included.

product_reviews.product_idstring

Always included.

product_reviews.sku_idstringoptional

Optional.

product_reviews.reviewer_idstringoptional

Optional.

product_reviews.review_ratinginteger

Always included.

1 – 5

product_reviews.review_timestring

Always included.

product_reviews.is_verified_purchaseboolean

Always included.

product_reviews.is_incentivized_reviewboolean

Always included.

product_reviews.product_namestringoptional

Optional.

product_reviews.reviewer_namestring

Always included.

product_reviews.reviewer_avatar_urlstringoptional

Optional.

absolute HTTPS URL

product_reviews.review_textstring

Always included.

product_reviews.display_image_urlstringoptional

Optional.

absolute HTTPS URL

product_reviews.review_imagesstring[]optional

Optional.

product_reviews.sku_specificationstringoptional

Optional.

product_reviews.review_countrystringoptional

Optional.

total_reviewsstring

Total review count as a decimal string.

has_moreboolean

Whether TikTok Shop holds more reviews than the embedded ones.

review_count (string), overall_score and the rating_result histogram keyed 1-5 (decimal strings); null when the page omits it.

review_ratings.review_countstring

Always included.

review_ratings.overall_scorenumber

Always included.

review_ratings.rating_resultobject

Always included.

HTTP 200 returns the success variant. Check status: partial means usable data with warnings, and failed or challenged requests carry a failure object described in Errors & responses.

Error codes

HTTP	failure.code	Meaning
400	`invalid_request`	Missing, duplicate, ambiguous or unsupported parameters, unsupported URL forms, regions, sorts or cursors.
401	`unauthorized`	Invalid API key.
404	`not_found`	Unknown or removed product, or a store the storefront does not serve.
429	`upstream_rate_limited`	TikTok Shop rate limited the request.
502	`upstream_challenged`	TikTok Shop answered its Security Check page, an HTTP 401/403, or refused the session's feed call (status challenged).
502	`unsafe_redirect`	TikTok Shop redirected outside the requested product or store (for example to a regional storefront or the login page).
502	`unsupported_page`	Layout, identity or feed-envelope checks failed, or a non-HTML document was served.
502	`response_too_large`	The upstream response exceeded 4 MiB.
502	`payload_too_complex`	The embedded JSON exceeded parsing limits.
502	`request_limit`	The upstream call budget was exhausted.
502	`upstream_error`	Network failure, an unexpected upstream status after one retry, or an unexpected feed code.
503	`busy`	All retrieval slots are occupied.
504	`timeout`	The 40-second deadline elapsed.

Code example

curl "https://api.scrapeatlas.com/v1/tiktok/shop/product/reviews?product_id=1729000000000000001" \
  -H "x-api-key: YOUR_API_KEY"

const response = await fetch(
  "https://api.scrapeatlas.com/v1/tiktok/shop/product/reviews?product_id=1729000000000000001",
  {
    headers: {
      "x-api-key": "YOUR_API_KEY"
    }
  }
);

const data = await response.json();
console.log(data.status, data);

type Result = {
  status: "success" | "partial" | "failed" | "challenged";
  requestId: string;
  [field: string]: unknown;
};

const response = await fetch(
  "https://api.scrapeatlas.com/v1/tiktok/shop/product/reviews?product_id=1729000000000000001",
  {
    headers: {
      "x-api-key": process.env.SCRAPEATLAS_API_KEY!
    }
  }
);

const data = (await response.json()) as Result;
if (data.status === "failed" || data.status === "challenged") {
  throw new Error(`TikTok Shop request failed: ${data.requestId}`);
}
console.log(data);

import requests

response = requests.get(
    "https://api.scrapeatlas.com/v1/tiktok/shop/product/reviews",
    headers={"x-api-key": "YOUR_API_KEY"},
    params={
        "product_id": "1729000000000000001"
    },
    timeout=60,
)
data = response.json()
print(data["status"], data)

package main

import (
	"encoding/json"
	"fmt"
	"net/http"
)

func main() {
	req, _ := http.NewRequest("GET", "https://api.scrapeatlas.com/v1/tiktok/shop/product/reviews?product_id=1729000000000000001", nil)
	req.Header.Set("x-api-key", "YOUR_API_KEY")
	resp, err := http.DefaultClient.Do(req)
	if err != nil {
		panic(err)
	}
	defer resp.Body.Close()

	var data map[string]interface{}
	json.NewDecoder(resp.Body).Decode(&data)
	fmt.Println(data["status"], data)
}

import java.net.URI;
import java.net.http.HttpClient;
import java.net.http.HttpRequest;
import java.net.http.HttpResponse;

public class Main {
    public static void main(String[] args) throws Exception {
        var client = HttpClient.newHttpClient();
        var request = HttpRequest.newBuilder()
            .uri(URI.create("https://api.scrapeatlas.com/v1/tiktok/shop/product/reviews?product_id=1729000000000000001"))
            .GET()
            .header("x-api-key", "YOUR_API_KEY")
            .build();
        var response = client.send(request, HttpResponse.BodyHandlers.ofString());
        System.out.println(response.body());
    }
}

Use your sa_live_… customer key at https://api.scrapeatlas.com.

Responses

Successful result. Synthetic example validated against the runtime contract.

{
  "success": true,
  "product_id": "1729000000000000001",
  "product_reviews": [
    {
      "review_id": "7660000000000000001",
      "product_id": "1729000000000000001",
      "sku_id": "172900000000000000010001",
      "reviewer_id": "6790000000000000001",
      "review_rating": 5,
      "review_time": "1783608413879",
      "is_verified_purchase": true,
      "is_incentivized_review": false,
      "product_name": "Example Ashwagandha Gummy - Mixed Berry, Vegan, 60 Count",
      "reviewer_name": "o**x",
      "reviewer_avatar_url": "https://p19.static.example.test/avatar/1.jpeg?x-expires=1",
      "review_text": "Great gummies, noticed a difference in a week.",
      "display_image_url": "https://p16.static.example.test/review/1.webp?dr=1",
      "review_images": [
        "https://p16.static.example.test/review/1.webp?dr=1",
        "https://p16.static.example.test/review/2.webp?dr=1"
      ],
      "sku_specification": "1 Bottle",
      "review_country": "US"
    },
    {
      "review_id": "7660000000000000002",
      "product_id": "1729000000000000001",
      "sku_id": "172900000000000000010001",
      "reviewer_id": "6790000000000000001",
      "review_rating": 4,
      "review_time": "1783608413879",
      "is_verified_purchase": true,
      "is_incentivized_review": false,
      "product_name": "Example Ashwagandha Gummy - Mixed Berry, Vegan, 60 Count",
      "reviewer_name": "o**x",
      "reviewer_avatar_url": "https://p19.static.example.test/avatar/1.jpeg?x-expires=1",
      "review_text": "Tasty, slightly sticky in summer.",
      "display_image_url": "https://p16.static.example.test/review/1.webp?dr=1",
      "review_images": [],
      "sku_specification": "1 Bottle",
      "review_country": "US"
    }
  ],
  "total_reviews": "94625",
  "has_more": true,
  "review_ratings": {
    "review_count": "94625",
    "overall_score": 4.5,
    "rating_result": {
      "1": "5829",
      "2": "1527",
      "3": "3749",
      "4": "7852",
      "5": "75668"
    }
  },
  "status": "partial",
  "requestId": "11111111-1111-4111-8111-111111111111",
  "sourceUrl": "https://shop.tiktok.com/us/pdp/example-ashwagandha-gummy-mixed-berry-vegan/1729000000000000001",
  "fetchedAt": "2026-09-12T12:00:00.000Z",
  "coverage": {
    "source": "public_page",
    "complete": false,
    "warnings": [
      "review_pagination_unavailable"
    ]
  },
  "accounting": {
    "upstreamRequests": 1,
    "responseBytes": 240368,
    "durationMs": 3700
  }
}

Missing, duplicate, ambiguous or unsupported parameters, unsupported URL forms, regions, sorts or cursors.

{
  "requestId": "9d2f1c0a-6b1e-4c7d-9a8e-2f3b4c5d6e7f",
  "accounting": {
    "upstreamRequests": 0,
    "responseBytes": 0,
    "durationMs": 0
  },
  "success": false,
  "status": "failed",
  "failure": {
    "code": "invalid_request",
    "message": "Invalid request: missing, duplicate, unsupported or malformed parameters."
  }
}